Privacy Policy

Effective Date: July 16, 2026

Mishap Solutions LLC ("Mishap Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and business operations, how we use it, and the choices available to you, including with respect to our SMS text messaging program.

1. Information We Collect

Contact information — your name, phone number, email address, and property address, provided through our website contact form, by phone, or in person.
Project information — details and photos you submit describing your home restoration project.
Mobile number and SMS consent — if you provide your mobile phone number and opt in to receive text messages from us.
Website usage data — standard technical information such as IP address, browser type, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

To respond to inquiries and provide estimates
To schedule, coordinate, and perform restoration services
To send text message updates you have opted into
To maintain and improve our website
To comply with legal and regulatory obligations

3. SMS / Text Messaging Program

By providing your mobile number and opting in, you consent to receive SMS text messages from Mishap Solutions LLC related to appointment reminders, estimates, project updates, and other service-related communications. Consent to receive text messages is not a condition of any purchase.

We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program.

Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. How We Share Information

We do not sell your personal information. We may share it with:

Service providers who help us operate our business (e.g., scheduling and communications platforms, carriers, payment processors)
Government or regulatory authorities as required by law
A successor entity in the event of a merger, acquisition, or sale of business assets

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to understand site usage and improve the visitor experience. You can adjust your browser settings to refuse cookies, though some parts of the site may not function as intended.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices & Rights

Opt out of text messages at any time by replying STOP to any message we send
Request access to, correction of, or deletion of your personal information by contacting us using the information below

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

Mishap Solutions LLC
Milwaukee, WI
Phone: (414) 216-3523
Email: mishap@mishapsolutions.com